Frequently asked questions
The questions I get most from new families. If something isn’t answered here, give me a call.
What ages and grades do you tutor?
I work primarily with K–8 students, with a strong focus on elementary grades for reading and math. I also tutor high-school students in subjects I’ve taught — reach out and we can talk through whether I’m the right fit for your child.Which subjects do you cover?
Literacy (phonics, fluency, comprehension, writing), Mathematics (K-6 certified; comfortable through high school), Science and Social Studies, and Chinese language and culture. See the Services page for the full breakdown.Do you tutor in-home, online, or both?
Both. I travel to clients’ homes across the Asheville area, and I also do online sessions over video for families who prefer it (or for weeks when schedules don’t line up for in-home).How long is a typical session?
Most sessions are 60 minutes, but I’m flexible if your family has specific needs. The quality of time is more important than the quantity of time.How often do families typically schedule?
Typically, twice a week is the standard cadence, although we can adjust based on your child’s needs.Is the first session really free?
Yes. The first session is on the house so we can meet, work together, and decide whether it’s a good fit before any money changes hands.What's the cancellation policy?
With more than 12 hours’ notice, cancellations are free. Inside 12 hours there’s a 50% charge, and no-shows are charged the full session price. These exist because I’ve already blocked off the time and (often) the drive.What if my child gets sick or has a conflict?
Reach out as soon as you know — same-day phone or text is fine. If it’s more than 12 hours out you’ll have a no-charge reschedule; inside 12 hours the cancellation policy above applies.How do I get started?
Easiest path is the Book Now form. You can also call or text me at (828) 279-1530. I’ll get back to you as soon as I can.
Still have questions?
Give me a ring or shoot me a note through the form — I'll get back to you as soon as I can.

